What are your hours?
James Electrical Services Ltd operates Monday to Friday 9AM - 5PM, Saturday 9AM - 3PM and are closed for business on Sunday. Please feel free to message us outside our business hours and we will respond as soon as possible.
Which areas do you cover?
Our business is located in Twickenham, and we offer our service throughout the whole of London and the surrounding areas. For larger projects we also travel outside of London, so please feel free to contact us if you wish to discuss a project in detail.
What electrical services do you offer?
We offer a wide range of electrical services. We have put together a list on our services page, however we can offer much more than this. If you are looking for electrical services you don't see listed, it's likely that we can still help. Feel free to contact us to discuss.
How is it best to contact you?
There are several ways you can get in touch, so find the contact method that best suits you! We do recommend though that if your query is urgent that you call, as replies to messages and emails will often take longer.
Can you provide references?
We have a wide range of reviews from various jobs in the area, you can view those reviews here. Our reviews range from small projects lasting a few hours, to larger jobs lasting several days. We can also provide additional references on request, and show you some of our recently completed projects if required.
How long will my project take?
No two electrical projects are the same. Once we have looked at your specific job we will be able to give you a proposed start date and tell you how long the project will take to complete.
Are you fully qualified and insured?
Yes, all our electricians are fully qualified and certified. We hold all necessary qualifications including City & Guilds and NVQ certifications. We are also fully insured with comprehensive public liability insurance for your peace of mind.
Do you offer emergency services?
Yes, we provide emergency electrical services for both residential and commercial clients. If you have an electrical emergency, please call us immediately on 07500844696. We aim to respond as quickly as possible to urgent situations.
How much will my electrical work cost?
We provide free, no-obligation quotes for all electrical work. The cost will depend on the specific requirements of your project, including materials, labor, and complexity. We pride ourselves on transparent pricing with no hidden costs.
Do you provide electrical certificates?
Yes, we provide all necessary electrical certification for our work, including Electrical Installation Certificates (EIC), Minor Works Certificates, and Electrical Installation Condition Reports (EICR). These certificates are essential for insurance purposes and property sales.
What payment methods do you accept?
We accept various payment methods including bank transfers, credit/debit cards, and cash. For larger projects, we may arrange a payment schedule with an initial deposit and staged payments as work progresses.
Do you offer warranties on your work?
Yes, all our electrical work comes with a comprehensive warranty. We stand behind the quality of our workmanship and the materials we use. Specific warranty periods may vary depending on the type of installation or repair.
What is your policy on clean-up after completing work?
We take pride in leaving your property as clean as we found it. Our electricians will clean up after themselves, removing all waste materials and packaging. We respect your home or business premises and work tidily throughout the project.
Can you work with architects and other contractors?
Absolutely. We regularly collaborate with architects, interior designers, builders, and other contractors on projects of all sizes. We're experienced in coordinating our electrical work with other aspects of construction or renovation projects.
Do you handle commercial electrical projects?
Yes, we have extensive experience with commercial electrical installations and maintenance. From office buildings to retail spaces, restaurants to warehouses, we can handle all aspects of commercial electrical work to ensure your business operates safely and efficiently.
How often should I have my electrical system inspected?
For residential properties, we recommend an Electrical Installation Condition Report (EICR) every 5-10 years, or when purchasing a new property. For commercial properties, regulations typically require testing every 5 years. Rental properties should be inspected every 5 years or with each change of tenancy.
Can you install smart home electrical systems?
Yes, we specialize in smart home installations including lighting control systems, smart thermostats, security systems, and whole-home automation. We can integrate various smart devices to create a seamless, energy-efficient, and convenient living environment controlled via smartphone or voice commands.
What should I do in case of an electrical emergency?
If you smell burning, see sparks, or experience power outages, first ensure everyone's safety and turn off the main power if possible. Then call our emergency line at 07500844696 immediately. Never touch exposed wires or attempt DIY repairs during an electrical emergency.
Do you install EV charging points?
Yes, we are certified to install electric vehicle charging points for both residential and commercial properties. We can advise on the most suitable charging solution based on your vehicle, property layout, and electrical capacity, ensuring safe and efficient installation.
Can you help with energy-efficient lighting solutions?
Absolutely. We specialize in energy-efficient lighting designs using LED technology, smart controls, and motion sensors. Our solutions can significantly reduce your energy consumption while improving light quality and creating the perfect ambiance for your space.
Are you registered with any professional bodies?
Yes, we are proud members of the NICEIC (National Inspection Council for Electrical Installation Contracting) and are registered with the Electrical Contractors' Association (ECA). These affiliations demonstrate our commitment to maintaining the highest industry standards.
Can you upgrade my fuse box/consumer unit?
Yes, we specialize in upgrading outdated fuse boxes to modern consumer units with RCD protection. This essential upgrade significantly improves the safety of your electrical system by providing better protection against electrical fires and electric shocks.
Do you offer maintenance contracts for businesses?
Yes, we provide tailored electrical maintenance contracts for businesses of all sizes. Our preventative maintenance programs help identify potential issues before they become problems, ensuring your business operations continue without electrical disruptions.
Can you help with electrical issues in listed or period properties?
Absolutely. We have extensive experience working in listed and period properties across London. Our electricians are skilled at finding solutions that respect the historical integrity of your property while ensuring all electrical systems meet modern safety standards.
What COVID-19 safety measures do you have in place?
We follow all current government guidelines regarding COVID-19 safety. Our electricians wear appropriate PPE, maintain social distancing where possible, and practice thorough hand hygiene. We can discuss specific concerns or requirements before attending your property.
Can you install outdoor and garden lighting?
Yes, we design and install beautiful, functional outdoor lighting systems including garden lights, security lighting, and decorative features. All our outdoor installations use appropriate IP-rated fixtures and are installed with proper waterproofing to ensure safety and longevity.
Do you work on new construction projects?
Yes, we provide comprehensive electrical services for new builds, from initial design and planning to final installation and certification. We work closely with architects, builders, and homeowners to create electrical systems that are safe, efficient, and tailored to your specific needs.